Frequently Asked Questions (FAQs)

Updated on 12 Sep 2022

About The Event

Swim For Hope is an annual charity swim event that debuted in 2011 at SAFRA Tampines. By 2014, the well-received fundraiser expanded to five SAFRA clubs; and then extended to three days the following year. The parent-and-child category was introduced in 2016, encouraging more children below the age of 13 to join and do their part for charity.
The purpose of this event is to raise money for the respective beneficiaries and this year’s donation will go to President’s Challenge, Rainbow Centre, SAF Care Fund, Singapore Swimming Association and Special Olympics Singapore. The donations will make up from the event registration fees, online donation, sales of More Than a Box, individual and corporate donations.
Registration period for Swim For Hope 2022 will be from 1 Aug 2022 to 30 Sep 2022. Swim period starts from 1 Sep 2022 and participants will have to clock in their swim distance latest by 30 Oct 2022 at 16:30HRS.
A new category “Team Category” is added to encourage bonding activities. In celebration of NS55 and SAFRA50, participants who registered for NS55KM (open individual category) or 250KM (team category) and complete their swim will receive a special finisher t-shirt. As our mission this year is to benefit individuals with special needs and less fortunate, in order to raise more funds this year, new features such as crowdfunding and the sale of “More Than a Box” have been added as well.
The event this year will be in Hybrid format whereby participants can choose to clock their distance at their own location and time, and submit the distance online OR complete their distance via combination of virtual and physical on-site swim. Participant can do their physical on-site swim at selected SAFRA Club(s) during the weekends of Oct 2022.
Upon registration, participants may indicate their preferred choice of the swim mode.
Full Virtual Hybrid (Virtual + physical swim for the last 1KM)
Participants to swim at their own preferred location & time. After their swim, they will have to submit the swim distance & duration by logging into their profile in the event portal.

Participants to swim at their own preferred location & time. After their swim, they will have to submit the swim distance & duration by logging into their profile in the event portal.

Participants who select the hybrid option will need to clock the last 1KM swim distance at their selected SAFRA clubs on the chosen schedule date & time. Please note the portal will not allow participants to submit their last 1KM once Hybrid option is selected.
Regardless of the mode of swim selected, the swim period shall be from 1 Sep 2022 to 30 Oct 2022 and participants shall submit their distance via the registration portal. The portal will close on 30 Oct 2022 at 16:30HRS and the accumulated distance shall be final distance as recorded.
Participants can choose their swim slot at preferred SAFRA Club during registration. Alternatively, it is also accessible via “My Profile”. Participants have to book the slot at least 3 days in advance from the scheduled date as the slots are on first-come-first-serve basis considering there is a limit to the pool capacity in each slot. For example, the cut-off time to book slot on 2 Oct will be on 28 Sept 2022, 23:59HRS.
Please refer to the schedule below for reference. Kindly note that slots are on first-come-first-serve basis as there is a limit to the pool capacity in each slot, therefore booking is closed 3 days prior to swim dates.
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SAFRA clubs Date Slots Available
SAFRA Toa Payoh 2 Oct 2022 Slot 1: 8:30HRS – 10:00HRS
Slot 2: 10:00HRS – 11:30HRS
Slot 3: 11:30HRS – 13:00HRS
Slot 4: 13:00HRS – 14:30HRS
Slot 5: 14:30HRS – 16:00HRS
Slot 6: 16:00HRS – 17:30HRS
SAFRA Mount Faber 8 Oct 2022
SAFRA Jurong 16 Oct 2022
SAFRA Yishun 22 Oct 2022
SAFRA Tampines 30 Oct 2022 Slot 1: 8:30HRS – 10:00HRS
Slot 2: 10:00HRS – 11:30HRS
Slot 3: 11:30HRS – 13:00HRS
Slot 4: 13:00HRS – 14:30HRS
Slot 5: 14:30HRS – 16:00HRS
Please note that swim distance submission will close at 16:30HRS on 30 Oct 2022.

Event Registration

You can participate by following the steps below:
  1. Visit www.safras4h.sg to register for the event
  2. Select the category that you would like to join & complete the registration process
  3. Upon completion of payment and successful registration, you will receive a confirmation e-mail
  4. Once swim period starts on 1 Sep 2022, you may start clocking the laps & upload your swim distance by logging in to the same link. Swim on!
The closing date for registration is 30 Sep 2022, 23:59HRS.
Participants will receive a confirmation slip via email upon successful registration.
Please reach out to us via e-mail at [email protected].
There are 3 main categories available: Parent-and-Child (Families-for-Life) Category, Open Individual Category and Team Category.
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Category Distance Registration Fee
Parent-and-Child
Families-for-Life Category
1 parent & 1 child (6-12 years old)
1KM $35
5KM $50
Additional person for Family Category (up to 2 persons) $12 per person
Open Individual Category
(above 12 years old)
1KM $22
10KM $32
20KM $42
NS55KM $55
Team Category
(Min. 5pax to form a team)
50KM $27 per person
100KM $36 per person
250KM $45 per person
Participants can pay via VISA or MasterCard through the redirect online payment portal after completing their registrations.
The registration fees collected will be donated to the respective beneficiaries.
It is recommended that participants know basic swimming skills and declare any health issue during registration. The Open Individual Categories are open to participants 13 years old and above, however, participants aged 12 years old & below may participate with consent given from guardian or parents.
Children aged 12 years old and below are advised to participate in Family Category for safety reasons as well as for family bonding time. However, they may participate in the open individual category with parents or guardian consent if they would like to take up the challenge.
A minimum of 5 participants are required to form a team, however there is no limitation to the maximum number of participants. The biggest team formed will receive a token of appreciation.
Please find the steps below for reference:
  1. The representative of the Team may register via www.safras4h.sg and select the “Team category”
  2. Team representative will be prompted to input the details of the team and to make payment according to the number of members registered (e.g. if the no. of members is 10pax, payment required will be for 10pax)
  3. After successful registration, Team Representative will receive a team code to be shared with all the team members. Team members can use the code when creating an account in the event portal. Upon usage of the code, the page will show that no payment is required as registration fee is already paid for by Team representative.
  4. Team member can then use their own account to submit their own swim record. Submissions by all team members will be accumulated and displayed under the team page.
Team representative is able to add participant(s) after the team has been formed, as long as it is within the registration period. Please note that registration closes on 30 Sep 2022, 23:59HRS. However, existing team participants who has already created their account via the event portal cannot be removed from the team.
Yes, participant can join more than 1 category, however s/he will need to use a different e-mail address for the subsequent category s/he would like to register for.
Kindly note that all registrations are strictly non-refundable and changes on category with a top-up is not possible. However, we do not limit the number of categories that participant can register for.
Only Team Leader is able to add slots for additional members after successful team registration. To add more members, please find the steps below:
  1. Team leader to login into his/her account
  2. At "My Profile" page, scroll down to find "Purchase More Slots" button
  3. Upon successful transaction for additional slots, Team Leader may pass the team code for new members to register their profile.
Kindly note that any addition of members have to be done before registration closes on 30 Sep 2022, 23:59hrs.

Event Mechanics & Swim Submission

Participants may submit swim distance by logging in to www.safras4h.sg using their registered e-mail. Depending on the category participants have signed up for, they can strategize their swimming schedule and pace themselves to achieve the goal in a cumulative manner. Please note that the cut-off time to submit swim distance will be on 30 Oct 2022 at 16:30HRS.
Unfortunately, our current platform does not support syncing of the underwater smartwatch. Participants can still use the underwater smartwatch to track their swim distance and submit the record via the event portal.
You will appear on the leaderboard once you have submitted your first swim record. Subsequent swim record submission will be accumulated and reflected accordingly.
Please write in to [email protected] with a screenshot of the suspicious entry and investigation will be carried out. To ensure that the event runs smoothly, we will be conducting random checks on the submission of swim distance periodically.
Yes, this is not a competitive marathon. Participants are free to use their own swimming aids to complete their swim distance.
Although this event is not a competition marathon, participants are strongly encouraged to complete the swim distance based on the category they have registered.

Participants who have chosen full virtual format may swim at their preferred pools at any time. For participants who opted for hybrid option, they will need to complete the last 1km of their swim at the SAFRA swimming pool and slot that they have selected (either during registration or through “My Profile”).

Participants who are looking to visit SAFRA swimming pool for their virtual swim may refer to this link for swimming pool opening hours & rates: https://www.safra.sg/amenities-offerings/swimming-pools.
If you have a swim watch, you may use it for easy tracking of your swim. For participants who do not own a swim watch, we recommend to check with the swimming pool staff/lifeguard on the length of the pool and base the swim distance on no. of laps swam x length of swimming pool. For example, if the swimming pool length is 50m and no. of laps swam is 20 laps, the total swim distance will be at 1000m (1km).

Entitlements

All SAFRA Members who sign up for the event will be given a $10 Swim For Hope e-voucher which can be used in selected F&B tenants at SAFRA Clubs (SAFRA Mount Faber, SAFRA Jurong, SAFRA Tampines, SAFRA Toa Payoh, SAFRA Yishun, SAFRA Punggol). This voucher will be valid & available on mSAFRA app from 7 Oct to 31 Dec 2022.
Yes. Each participant will be entitled to one participant tee and goodie bag according to the number of categories they signed up for. For example, a participant who joined both the 10KM category and 20KM category will receive 1 set of participant T-shirt, medal and goodie bag for 10KM and another set for 20KM accordingly.
In celebration of SAFRA50 and NS55 this year, a Special Finisher Tee will be given to participants of NS55KM (Open Individual category) or 250KM (Team category) upon completion of their swim distance.
Please refer to below table for information of entitlement collection:
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Preferred Collection Option
(to be selected upon registration)
Entitlement Collection Date & Details
Self-collection at SAFRA Clubhouse

For participants who have selected virtual swim option, collection of entitlement will be from 15 Oct 2022 to 6 Nov 2022. Venues for self-collection are SAFRA Jurong, Tampines and Toa Payoh.

Participants who have selected virtual + physical swim option may collect their entitlements on the physical swim day upon confirmation of their swim slot at least 3 days in advance. Participants who missed the collection on the swim day may request & arrange to collect the entitlements at the virtual swim collection points (SAFRA Clubhouse that is originally selected upon registration) by e-mailing to [email protected].
Home Delivery (at $5.50) Entitlement(s) will be delivered to the address inputted upon registration between 1 to 10 Nov 2022.
The t-shirts are ordered based on the sizes participants has indicated upon registration, therefore changing of sizes is not allowed after confirmation of registration.

Donation

We target to raise $500,000.00 for the adopted beneficiaries this year. This amount is accumulated from the collection of registration fees, sales of More Than a Box as well as corporate and individual donations via online platform.

Non-participants can make monetary donations online via the event portal to support their friends who participated. They can also support by purchasing the “More Than a Box”.

Participants who want to make additional donations may consider the below options other than the online platform:
  1. Giving.sg links for donations to our beneficiaries
  2. Donation to Swim For Hope 2022 via cheque payment to SAFRA Tampines, 1A Tampines Street 92 Singapore 528882, cheque payable to "SAFRA".
Participants may indicate their fundraising target during registration as well as under “My Profile” in the event portal, which they can choose to share to their social media afterwards. When participant click on the share button, a link will be generated and attached to their post on social media for people to click and donate. The amount donated by the people using this link will be accumulated and reflected in the Leaderboard. Crowdfunding can be done by an individual as well as by a team.
In light of SAFRA 50th Anniversary this year, SAFRA Cares aims to raise funds for the less privileged in Singapore. SAFRA Cares initiative includes events in 2022 from all SAFRA Clubs such as SAFRA Wheels & Feet, Swim For Hope, Gift for a Reason and more. As part of SAFRA Cares initiative, Swim For Hope aligns the event mission with SAFRA Cares’ mission through our new feature “More than a Box”.

More Than a Box

Participants who would like to contribute in other ways besides swimming may purchase More Than a Box via the event portal from 12 Sept to 30 Oct 2022. There is no limitation on numbers of boxes can be purchased by each person. Items in More Than a Box include daily essentials and buyers may choose keep the items or to donate the box. The boxes donated will be given to adopted beneficiary (Fei Yue Active Aging Centre). In appreciation of the donor contribution, 1 of the items will be a craft done by our beneficiary Rainbow Centre.
We are targeting to sell total of 500 boxes.
Buyers may opt for self-collection at SAFRA Tampines or Home Delivery at $10 (regardless of no. of boxes purchased). Alternatively, buyers can also opt to donate the items purchased to appointed beneficiary Fei Yue Active Ageing Centre (under President’s Challenge)
More Than a Box is purchasable at $50. Please find the list of items below:
  • 2 x Royal Umbrella rice (500g)
  • 1 x Golden Circle Sunflower oil (250ml)
  • 1 x Hup Seng Cream Crackers (125g)
  • 1 x Long Kou Vermicelli (50gms)
  • 1 x Tai Sun Flour Vermicelli (110g)
  • 1 x 3 in 1 OWL Instant Coffee (1 sachet)
  • 1 x 3 in 1 SUPER Instant Milk Tea (1 sachet)
  • 1 x STARBALM warm stick
  • 1 x Compressport Towel
  • 1 x Biei scent tag
  • 1 x OTO Neck Hug Massager
In total, the whole box is worth more than $145. All boxes also include 1 x Craft from Rainbow Centre in addition to the items listed above.

Unfortunately, purchase of More Than a Box is non-refundable.

However, if you have opted for Home Delivery option and need to purchase more boxes, as long as the next purchase is for the same address as the first purchase, you may select “self-collect at SAFRA Tampines option” and write in to [email protected] with the details of your purchase (transaction numbers). In this scenario, we will arrange for the delivery for you without any additional cost since you have paid for the 1st order delivery.
The amount raised from the sales of More Than a Box will be included to the amount raised for Swim For Hope 2022 beneficiaries. Additionally, if buyers choose to donate the items purchased, it will also go to one of the appointed beneficiaries under President’s Challenge (Fei Yue Active Ageing Centre)

Have a question?

If you were unable to find the answer to your questions, please feel free to contact us at [email protected].

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